Organized intake
Clear payer, authorization and contact workflows reduce avoidable delays before care begins.
For law firms and legal case teams
Patient-centred rehabilitation with an organized referral process
A clear pathway for MVA, workplace and other injury clients—built around clinical independence, transparent administration and timely records.
What a legal referral relationship should deliver
Independent care
Assessment, treatment and documentation remain patient-centred and clinically independent from the legal strategy.
Reliable administration
Transparent fees, attendance records and secure record-release processes help both the client and the firm know what to expect.
Appropriate pathways for injury clients
- Physiotherapy and chiropractic assessment within each provider’s scope
- Motor vehicle accident rehabilitation under the applicable Alberta process
- WCB rehabilitation and return-to-work support
- Concussion and other service pathways when clinical findings, scope and availability support them
- Functional assessment information when the requested service is available and appropriate
- Orthotics or complementary services only when assessed, indicated and covered or authorized
Under Alberta’s automobile injury protocols, physicians, chiropractors and physical therapists are identified as primary healthcare practitioners. Manual osteopathic therapy and orthotics are not presented as automatic protocol benefits; coverage and clinical appropriateness must be confirmed.
Clear boundaries protect everyone
AIM will
- • Document care contemporaneously and objectively
- • Explain fees, payer requirements and record processes
- • Release information through an authorized, secure process
- • Separate treating-provider work from any genuinely independent assessment role
AIM will not
- • Pay per referral or per file
- • Promise a settlement, prognosis or treatment outcome
- • Shape clinical records to fit a litigation narrative
- • Accept patient or case information through this public organization form
Measured in AIM OS and confirmed operationally
Firm-level inquiries enter AIM OS’s existing lead queue with a legal-referral classification. Once a client is in the approved clinical workflow, Practice Perfect remains the operational source for appointments, attendance and financial records. Partner reporting is limited to authorized or aggregated information.
Establish a legal referral pathway
Start with firm-level coordination; AIM will provide the secure route for individual client information
Discuss legal referral coordination
Use this form for firm-level or process questions. Individual client information must be transferred through an approved secure channel.
Have a time-sensitive client referral?
Call AIM before transmitting client or medical information so the team can provide the appropriate secure route.