Patient Care & Support at AIM
We're here to guide you through every step of your recovery. From your first appointment to returning to the activities you love.
Getting Started
Everything you need to know before your first visit
New to AIM?
Our comprehensive intake process ensures we understand your condition, goals, and any specific needs before you arrive. We'll prepare your treatment plan ahead of time.
View New Patient Checklist →What to Expect
Our initial assessment is thorough and personalized. We evaluate your condition, discuss your recovery goals, and design a treatment plan tailored to you.
Learn More →Billing & Insurance
We accept direct billing with most major insurers
Direct billing simplifies your experience. We submit claims directly to your insurance provider, and you typically only pay your deductible or co-pay at your appointment.
We work with Alberta Blue Cross, Canada Life, Green Shield, Manulife, Sun Life, and many other major carriers.
WCB & MVA Coverage
WCB Claims
We specialize in WorkSafeBC rehabilitation and return-to-work support. We coordinate directly with your employer and insurance provider.
WCB Information →Motor Vehicle Accidents
Alberta Section B coverage supports your MVA injury recovery. We guide you through the claims process and provide comprehensive rehabilitation.
MVA Information →Common Questions
Answers to questions our patients ask most often
How do referrals work? What if I don't have insurance? Can I cancel my appointment? We have answers to these and many more questions.