Direct Billing & Insurance Coverage
We submit claims directly to your insurance provider. You typically pay only your deductible or co-pay.
How Direct Billing Works
Simplified claims processing that saves you time and money
We Handle the Paperwork: We collect your insurance information and submit your claims directly to your provider. This saves you the hassle of filing claims yourself.
Pay Your Cost at Appointment: You pay any deductible or co-pay that your plan requires. The rest goes directly to us from your insurance.
Coverage Confirmation: We verify your coverage before your appointment whenever possible, so you know exactly what you'll owe.
Real-Time Updates: If your insurance hasn't paid us yet, we'll contact you to discuss payment options or payment plans.
Accepted Insurance Providers
We work with most major Canadian insurers
Major Providers
- • Alberta Blue Cross
- • Canada Life
- • Green Shield
- • Manulife
- • Sun Life
Additional Carriers
- • Pacific Blue Cross
- • Medavie Blue Cross
- • Desjardins
- • Chambers of Commerce Plans
- • Industrial Alliance
Other Carriers
- • Equitable Life
- • GMS
- • Johnson Insurance
- • First Canadian
- • Beneva
Claims Support
- • Claimsecure
- • WorkSafeBC (WCB Alberta)
- • Motor Vehicle Accident (Section B)
Don't see your insurer listed? Call us at (780) 250-8188 to verify coverage.
Understanding Your Coverage
What physiotherapy benefits typically cover
What's Usually Covered: Most insurance plans cover physiotherapy, massage therapy, and chiropractic services. Coverage typically includes assessment, treatment, and therapeutic exercises.
Common Plan Features: Many plans cover 80-100% of charges after your deductible, up to an annual maximum. Some plans require a referral from your doctor.
Deductibles: Your deductible is the amount you pay before insurance coverage begins. This typically ranges from $0 to $500 annually.
Co-pays: Some plans have a co-pay (flat fee per visit) rather than a percentage of costs covered.
Annual Maximums: Plans often have an annual maximum benefit (for example, $2,000/year). Once you reach this, you're responsible for additional charges.
Partial Coverage & Out-of-Pocket Costs
What if I've Used My Benefits? Once your annual maximum is reached, you can still continue treatment with us. We work with you on flexible payment arrangements.
No Insurance? We offer direct pay rates and flexible payment plans. Call us to discuss options that fit your budget.
Maximize Your Benefits: We help you understand your coverage and plan your treatment to use your benefits effectively. We always inform you when you're approaching your maximum.
WCB & MVA Direct Billing
Special coverage for workplace and motor vehicle injuries
WorkSafeBC (WCB Alberta): We're experienced in WCB claims. We coordinate directly with WCB and your employer to manage your rehabilitation and return-to-work plan.
Motor Vehicle Accidents (Section B): Alberta's Section B coverage supports MVA injury recovery. We guide you through the claims process and bill directly to the system.
Have Questions About Coverage?
Our team is happy to help clarify your benefits and verify your coverage.